How long will delivery take?
You can expect your products to arrive within 3 to 7 business days after they’ve been shipped.
Most of our products will be shipped with a tracking number, so you can always look to see
where your product is on its journey to you.
Can I upgrade my shipping?
YES. You can choose the method of shipping at “check-out”.
Can I ship to a different address?
Will I have to sign for my package?
For your security, our suppliers may require a signature for delivery. You may leave a note for
the driver with special instructions; however, the delivery of the package is still at the discretion
of the driver and policies of the courier.
Please note, our policies are subject to change in the event that we find a way to serve you
What Payment Methods Do You Accept?
We accept the following methods of payment*:
• Credit card: Visa, MasterCard.
• PayPal. Click here for more information.
• Debit card (also called convenience cards or banking cards) with a Visa or MasterCard logo.
We do not accept:
Credit Cards issued by a foreign bank or with a foreign billing address.
Money Orders, Checks, Cash on delivery (COD), or any other payment method not listed above.
When Will I Be Charged For My Order?
We currently charge your payment method immediately upon order submission for most orders.
Upon order submission, we will do an authorization to validate your card and verify funds are
available. If you used a debit card, this authorization may show as a pending transaction.
Once your order is shipped, we will officially bill your card and your pending transaction or
authorization will be released by your financial institution. For more information about funds
held after an authorization, please contact your financial institution.
Why Do I Have Multiple Charges On My Credit Card?
If you ordered multiple items and see multiple charges on your credit or debit card account even
though you placed a single order on our site, it means that you are being charged upon shipment
of your items. The total amount charged should add up to the amount shown at the time your
order was placed as well as on your order confirmation email.
If you only ordered one item and you have multiple charges, you could be seeing the initial
authorization and the final charge.
For more information regarding authorization and when you are charged, please read above
under When Will I Be Charged For My Order?