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Shipping Terms

We ship most items within 3-7 business days of when you place your order. The time frame for
delivery is based on UPS/FEDEX service and may vary according to the shipping destination.
Shipping & Delivery Exceptions
Media items (books, movies, music and games) may take an extra 5 business days for delivery.
 
Shipping Charges
Shipping rates are calculated during checkout based on desired service level (Standard/Express),
type and quantity of items, total weight of the items and the destination address’ postal code.
Remote Locations & Oversized Products
Remote is defined as islands and highlands; a postal code that is difficult to serve; or a suburb/
town that is distant, inaccessible or infrequently served. Remote locations are also locations that
Canada Post calls Air Stage Locations, places where mail must be airlifted for more than six (6)
months of the year.
Some products are exempt from free shipping due to weight and size – these products will be
noted as such when ordering on MYLITTLEBOX.CA. These surcharges are based solely on
extra charges imposed by our shipping carriers for transporting oversize and/or overweight
products.
Oversized products meet one or more of the following criteria:
– Weighs 151 lbs. or more when packaged.
– Length measures 108 in. or more.
– Girth measures 165 in. or more.
– If a product ships on a wooden pallet, regardless of weight (but generally in the 100-150 lb.
range), it is considered an Oversized Product.